FAQs
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1. What materials are your shirts made from?
Our apparel is made for comfort, durability, and everyday wear.
T-shirts are printed on the Bella + Canvas 3001 — a soft, lightweight retail-fit tee. Fabric content may vary slightly by color, especially for heather styles.
Hoodies use a midweight cotton-blend fleece with a soft interior and structured outer feel.
All pieces are made to order and built for consistent use — in and out of the gym.
2. How do your shirts fit?
Our shirts have a true-to-size modern retail fit — clean, comfortable, and not boxy.
• Order your usual size for a standard fit
• Size up for a looser gym fit or more relaxed feel
If you’re between sizes, we recommend sizing up.
Please check the size chart before ordering.
3. How long does shipping take?
Every item is made to order.
Production: Orders are typically printed and prepared within 2–5 business days.
Shipping: Once shipped, delivery usually takes 3–7 business days within the United States.
Tracking information will be sent by email as soon as your order ships.
4. Do you accept returns or exchanges?
Because every item is made to order, we do not accept returns or exchanges for sizing, preference, or change-of-mind purchases.
If your order arrives damaged, misprinted, or incorrect, we’ll make it right with a replacement or refund.
Please contact us within 30 days of delivery with your order number and photos of the issue.
We stand behind every order.
5. Where are your products made?
Our shirts and hoodies are printed to order and fulfilled in the United States through trusted production partners.
We use premium blanks and professional printing to keep quality consistent from order to order.
6. Will the design fade or crack?
Our designs are printed using professional DTG printing with water-based inks.
The print bonds into the fabric for a soft feel and is made to hold up through regular wear and washing.
It should not crack or peel like traditional vinyl prints when cared for properly.
For best longevity, wash inside out in cold water, avoid bleach, and tumble dry low or hang dry.
7. How should I wash my shirt?
To keep your shirt looking its best:
• Machine wash cold, inside out
• Tumble dry low or hang dry
• Do not bleach
• Do not iron directly over the print
• Avoid high heat when possible
Following these steps helps preserve the fit, fabric, and print quality over time.
8. Do you ship internationally?
At this time, we ship within the United States only.
We hope to expand international shipping in the future.
9. Can I change or cancel my order?
Orders can be changed or canceled within 1 hour of purchase, as long as they have not entered production.
Because each item is made to order, we’re unable to make changes or cancel the order once production begins.
For help, contact us as soon as possible at hello@innerecho.co.
10. Can I use more than one discount code?
Only one discount code can be used per order.
Discounts cannot be combined unless clearly stated.
11. Will sold-out designs be restocked?
Most core designs remain available or may return if temporarily removed.
Occasionally, we release limited drops or seasonal pieces that may not return.
For early access to new releases, restocks, and limited drops, join our email list.
12. Do your orders include gift receipts?
Orders do not include a traditional gift receipt.
Packages include a simple packing slip with no pricing information.
Gift notes are not available at this time.
13. Where is Inner Echo based?
Inner Echo is an independent, Michigan-based apparel brand built around discipline, consistency, and quiet work.
Each item is made to order through trusted U.S. production partners.
We design with intention and produce on demand to avoid unnecessary waste.
14. Why are your shirts made-to-order?
Every shirt is made to order so we can avoid overproduction and unnecessary waste.
Your order is printed specifically for you, not pulled from old inventory.
15. How can I contact support?
Email us at hello@innerecho.co
We typically respond within 1–2 business days.