FAQs

1. What materials are your shirts made from?

Our tees are printed on the Bella + Canvas 3001 — a soft, lightweight, premium-feel shirt made from 100% Airlume combed and ring-spun cotton. They’re smooth, breathable, and designed for everyday comfort.

2. How do your shirts fit?

Our tees have a true-to-size unisex retail fit — slightly longer in the torso for a modern, clean look.
• Choose your usual size for a standard fit.
• Size up 1–2 sizes for a looser, more relaxed feel.

3. How long does shipping take?

Each tee is printed fresh after you order.

  • Production: 3–4 business days
  • Delivery (USA): 5–9 business days

Most orders arrive within about 7–12 days total.

4. Do you accept returns or exchanges?

Because each piece is made-to-order, we’re not able to process size exchanges or returns for fit.

However — if your tee arrives misprinted, damaged, or incorrect, we’ll replace it immediately.

We stand behind every print.

5. Where are your products made?

Every tee is printed in the U.S. through a premium production partner specializing in high-quality apparel and eco-conscious materials.

6. Will the design fade or crack?

No — our prints are created using modern DTG technology with water-based inks. The result is a soft, smooth design that stays vibrant when washed according to care instructions.

7. How should I wash my shirt?

To keep your tee looking its best:
• wash cold
• tumble dry low or air-dry
• avoid harsh detergents
• iron inside-out on low if needed
• do not dry clean

8. Do you ship internationally?

Not yet — we currently ship within the U.S. only.

International shipping may be added later.

9. Can I change or cancel my order?

Orders can be changed or canceled within 2 hours of purchase before they enter production.

After that, the printing process begins and edits aren’t possible.

10. Can I use more than one discount code?

No — only one discount can be used at a time.

This keeps the checkout experience clean and simple.

11. Will sold-out designs be restocked?

Most designs remain available, but some limited drops may not return.

If you want early access to restocks and new releases, join our email circle.

12. Do your orders include gift receipts?

All orders include a clean packing slip with no pricing.

Gift notes aren’t available yet, but are planned for a future update.

13. Where is Inner Echo based?

We’re a small studio based in the U.S., creating calm, mindful apparel inspired by softness, stillness, and intentional living.

14. Why are your shirts made-to-order?

On-demand production reduces waste and ensures you receive a freshly printed tee — not something that’s been sitting in storage.

15. How can I contact support?

Email us anytime at hello@innerecho.co

We usually respond within 24 hours.