FAQs

1. What materials are your shirts made from?

Our T-shirts are printed on the Bella + Canvas 3001, a soft, lightweight retail-fit tee. Fabric content varies slightly by color, especially for heather styles.

Our hoodies use a comfortable midweight cotton-blend fleece with a soft interior.

2. How do your shirts fit?

Our shirts have a true-to-size modern retail fit — comfortable without feeling boxy.

  • Order your usual size for a standard fit
  • Size up for a looser, more relaxed fit
  • If you’re between sizes, we recommend sizing up

Please check the size chart before ordering.

3. How long does shipping take?

Every item is made to order.

Production: Usually 2–5 business days.

Shipping: Once shipped, delivery usually takes 3–7 business days within the U.S.

Tracking is emailed as soon as your order ships.

4. Do you accept returns or exchanges?

Because each item is made to order, we’re unable to accept returns or exchanges due to sizing or preference.

If your order arrives damaged, defective, misprinted, or incorrect, we’ll make it right with a replacement or refund.

Please contact us within 30 days of delivery with your order number and photos of the issue.

5. Where are your products made?

Our shirts and hoodies are printed to order in the United States through trusted production partners.

We use premium blanks and professional DTG printing to keep quality consistent from order to order.

6. Will the design fade or crack?

Our designs are printed using professional DTG printing, which applies the ink directly into the fabric for a soft, durable finish.

With proper care, the print should hold up well through regular wear and washing without the cracking or peeling common with vinyl-style prints.

7. How should I wash my shirt?

For best results:

  • Machine wash cold, inside out
  • Tumble dry low or hang dry
  • Do not bleach
  • Do not iron directly over the print
  • Avoid high heat when possible

This helps preserve the fit, fabric, and print quality over time.

8. Do you ship internationally?

At this time, we ship within the United States only.

We hope to offer international shipping in the future.

9. Can I change or cancel my order?

Contact us within 1 hour of purchase if you need to make a change or cancel.

We’ll do our best to help, but once an order has entered production, it can no longer be changed or canceled.

For help, email hello@innerecho.co as soon as possible.

10. Where is Inner Echo based?

Inner Echo is an independent Michigan-based apparel brand.

Our products are printed to order in the U.S. through trusted production partners.

11. Why are your shirts made-to-order?

Every shirt is printed specifically for your order rather than pulled from large pre-made inventory.

That helps us offer more designs and colors while avoiding unnecessary overproduction.

12. How can I contact support?

Email us at hello@innerecho.co

We typically reply within 1–2 business days.