Return Policy
Return Policy
Each Inner Echo product is made to order. Because of this, we do not accept returns for sizing issues or change-of-mind purchases.
We recommend reviewing the size chart carefully before ordering.
That said — if there’s an issue, we’ll make it right.
Damaged or Incorrect Items
If your order arrives damaged, misprinted, or incorrect, email hello@innerecho.co within 30 days of delivery with:
• Your order number
• Clear photos of the issue
We’ll either replace the item or issue a refund at no cost to you.
Eligibility
If a return is approved, items must be:
• Unworn
• Unwashed
• In original condition
We do not accept returns for:
• Sizing issues
• Change-of-mind purchases
• Personalized or custom items
• Gift cards
Exchanges
Because items are made to order, we do not offer size exchanges.
If you’re unsure about fit, contact us before placing your order — we’re happy to help.
Refunds
If the issue was caused by us (print defect, damage, or incorrect item), we will replace the product or issue a refund to your original payment method.